Notice history

Operational

99.99% uptime

11/2022 · 100.0%12/ · 100.0%01/2023 · 99.96%

11/2022

12/2022

01/2023

Operational

99.98% uptime

11/2022 · 99.94%12/ · 100.0%01/2023 · 100.0%

11/2022

12/2022

01/2023

99.98% uptime

11/2022 · 99.94%12/ · 100.0%01/2023 · 100.0%

11/2022

12/2022

01/2023

99.98% uptime

11/2022 · 99.94%12/ · 100.0%01/2023 · 100.0%

11/2022

12/2022

01/2023

99.98% uptime

11/2022 · 99.94%12/ · 100.0%01/2023 · 100.0%

11/2022

12/2022

01/2023

99.98% uptime

11/2022 · 99.94%12/ · 100.0%01/2023 · 100.0%

11/2022

12/2022

01/2023

100.0% uptime

11/2022 · 100.0%12/ · 100.0%01/2023 · 100.0%

11/2022

12/2022

01/2023

100.0% uptime

11/2022 · 100.0%12/ · 100.0%01/2023 · 100.0%

11/2022

12/2022

01/2023

99.98% uptime

11/2022 · 99.94%12/ · 100.0%01/2023 · 100.0%

11/2022

12/2022

01/2023

Operational

100.0% uptime

11/2022 · 100.0%12/ · 100.0%01/2023 · 100.0%

11/2022

12/2022

01/2023

100.0% uptime

11/2022 · 100.0%12/ · 100.0%01/2023 · 100.0%

11/2022

12/2022

01/2023

100.0% uptime

11/2022 · 100.0%12/ · 100.0%01/2023 · 100.0%

11/2022

12/2022

01/2023

100.0% uptime

11/2022 · 100.0%12/ · 100.0%01/2023 · 100.0%

11/2022

12/2022

01/2023

100.0% uptime

11/2022 · 100.0%12/ · 100.0%01/2023 · 100.0%

11/2022

12/2022

01/2023

100.0% uptime

11/2022 · 100.0%12/ · 100.0%01/2023 · 100.0%

11/2022

12/2022

01/2023

Operational

View current status

01/2023

JAN26

Scheduled maintenance of the Daktela cloud solution

CompletedMaintenance3 hours

Completed
27. 1. 2023 at 01:00UTC
Completed
27. 1. 2023 at 01:00UTC
Maintenance has completed successfully
In progress
26. 1. 2023 at 22:00UTC
In progress
26. 1. 2023 at 22:00UTC
Maintenance is now in progress
Planned
26. 1. 2023 at 22:00UTC
Planned
26. 1. 2023 at 22:00UTC
Dear Customers,

We would like to inform you about the planned maintenance.
Date and time: 26 January 2023 23:00 - 27 January 2023 02:00 (CET/UTC+1)
Estimated duration of the outage (hh:mm:ss): 00:30:00
Reason of the outage: Virtualization platform upgrade.
Affected services: Daktela cloud solution.

Customers with affected PBXs will be contacted by email.
We apologize for any inconveniences and thank you for your understanding.

Daktela Team.

Resolved
25. 1. 2023 at 15:11UTC
Resolved
25. 1. 2023 at 15:11UTC
Microsoft 365 Status

Confirmed that the impacted services have recovered and remain stable. Microsoft is investigating some potential impacts on the Exchange Online Service.
Monitoring
25. 1. 2023 at 10:11UTC
Monitoring
25. 1. 2023 at 10:11UTC
The email service Outlook is inaccessible.

Other services including Teams and Xbox Live were also reported as not working.

Microsoft says it is investigating the outage.

https://twitter.com/MSFT365Status
https://twitter.com/MSFT365Status/status/1618149579341369345

https://www.bbc.com/news/technology-64397643

Update
25. 1. 2023 at 12:23UTC
Update
25. 1. 2023 at 12:23UTC
Dear Customers, the Major Incident Report for the incident dated 01/23/2023 is available at the link MIR 01/23/2023 .
Resolved
23. 1. 2023 at 08:29UTC
Resolved
23. 1. 2023 at 08:29UTC
We have identified the root cause and fixed it.
Right now teams are working on preventing this issue in the future.
Monitoring
23. 1. 2023 at 08:06UTC
Monitoring
23. 1. 2023 at 08:06UTC
The issue is resolved.
Our team is investigating the root cause and prevent it in the future.
We are monitoring the system.
Investigating
23. 1. 2023 at 07:28UTC
Investigating
23. 1. 2023 at 07:28UTC
We have experienced local outages of individual customer instances.
We are investigating our infrastructure.
We are currently investigating this incident.
Identified
23. 1. 2023 at 07:28UTC
Identified
23. 1. 2023 at 07:28UTC
We have experienced local outages of individual customer instances.
We are investigating our infrastructure.
We are currently investigating this incident.

Update
22. 1. 2023 at 19:52UTC
Update
22. 1. 2023 at 19:52UTC
Dear customers,

the Major Incident Report is available here .

Daktela Support Team
Resolved
10. 1. 2023 at 11:31UTC
Resolved
10. 1. 2023 at 11:31UTC
We just resolved the issue!
Investigating
10. 1. 2023 at 09:30UTC
Investigating
10. 1. 2023 at 09:30UTC
We are currently experiencing an issue with outgoing Facebook messegers. We are investigating the cause.

12/2022

DEC7

Scheduled maintenance of our Voice Infrastructure.

CompletedMaintenance59 minutes

Completed
7. 12. 2022 at 22:59UTC
Completed
7. 12. 2022 at 22:59UTC
Maintenance has completed successfully.
Planned
7. 12. 2022 at 22:00UTC
Planned
7. 12. 2022 at 22:00UTC
Dear customers.

We would like to inform you that on 7th Dec 2022 between 23:00-23:59 CET (22:00-22:59 GMT) we will be carrying out maintenance on the telecommunications infrastructure. This is a planned restart of the service. Ongoing calls will be terminated during this event. We would like to inform you there may be downtime of up to 10 minutes.

Thank you, your Daktela team.

Resolved
1. 12. 2022 at 12:25UTC
Resolved
1. 12. 2022 at 12:25UTC
We just resolved the issue!
Investigating
1. 12. 2022 at 07:50UTC
Investigating
1. 12. 2022 at 07:50UTC
Dear Customers, According to available information, the CZ voice service provider T-Mobile is currently experiencing an outage of part of its services. Daktela services are not affected in any way. If you are a T-Mobile CZ customer and are experiencing difficulties, please contact T-Mobile support directly.

11/2022

NOV18

Work on the backbone technology.

CompletedMaintenance2 hours

Completed
19. 11. 2022 at 00:00UTC
Completed
19. 11. 2022 at 00:00UTC
Maintenance has completed successfully
In progress
18. 11. 2022 at 22:00UTC
In progress
18. 11. 2022 at 22:00UTC
Maintenance is now in progress
Planned
18. 11. 2022 at 22:00UTC
Planned
18. 11. 2022 at 22:00UTC
Dear Customer, we would like to inform you about the planned work on the core infrastructure. At this time there is an increased risk of failure. Date time: 18.11.2022 22:00:00 - 18.11.2022 23:29:00 (GMT+1, 24-hour time format) Reason of the outage: network equipment replacement.

Update
4. 11. 2022 at 14:35UTC
Update
4. 11. 2022 at 14:35UTC
The Major Incident Report for the incident dated 3. 11. 2022 is available at the following link (https://drive.google.com/file/d/1ItXZRv4cf6bfPe80So4ErFHWnAi4fYFf/view).
Resolved
3. 11. 2022 at 11:01UTC
Resolved
3. 11. 2022 at 11:01UTC
Voice services are now fully operational and we continue to analyse and monitor the status.
Monitoring
3. 11. 2022 at 10:48UTC
Monitoring
3. 11. 2022 at 10:48UTC
Voice services are now fully operational and we continue to analyse and monitor the status.
Investigating
3. 11. 2022 at 09:50UTC
Investigating
3. 11. 2022 at 09:50UTC
We are currently experiencing a partial outage of voice services. We are investigating the cause.

Resolved
1. 11. 2022 at 13:19UTC
Resolved
1. 11. 2022 at 13:19UTC
We just resolved the issue! We are waiting for the partner to comment.
Investigating
1. 11. 2022 at 13:16UTC
Investigating
1. 11. 2022 at 13:16UTC
We are currently experiencing partial outage of calls in T-mobile network. We are investigating the cause.

11/2022 to 01/2023

Daktela - Notice history

All systems operational

Notice history

01/2023

12/2022

11/2022