Daktela - Notice history

Dear customers.

We would like to inform you that on 25.04.2024, between 22:00 and 23:00 CEST, we will perform maintenance on the Daktela cloud infrastructure. We urgently need to replace a faulty power source in one of our backup core routers. We do not expect any impact on our services. If you have any further questions or if you experience problems for more than 5 minutes at a time during this period, please contact our support team.

Thank you, your Daktela team.

Dear customers,

We would like to inform you that on 04.04.2024, between 22:00 and 23:30 CEST, we will perform urgent network testing to verify the functionality of switching network operations between our data centres for disaster recovery purposes.

During this test, we will migrate some network traffic from the primary data center to the secondary data center using a previously defined procedure.

Customer services will not be affected.

Thank you for your understanding

Daktela team.

Dear Valued Customers,

We would like to inform you about an upcoming scheduled network maintenance that will take place on March 14, 2024, between 22:00 and 23:30 CET. This maintenance is essential for enhancing the resilience and functionality of our Daktela cloud infrastructure.

Scope of Maintenance: During this maintenance window, we will be conducting activities related to the relocation of backup IP. The primary purpose of this operation is to test the seamless network switch between data centers, specifically for Disaster Recovery (DR) scenarios.

Impact on Services: We anticipate minimal to no service disruption as we undertake the reconfiguration of certain subnets. However, in the event of any unforeseen circumstances, there might be short outages lasting up to 10 minutes. We have taken measures to ensure that these interruptions are kept to a minimum.

Contact Information: Our dedicated support team is available to address any concerns or queries you may have during the maintenance period. Feel free to reach out to them for assistance.

We appreciate your understanding and cooperation as we work to improve the overall performance and reliability of our network infrastructure. We apologize for any inconvenience this may cause and assure you that every effort will be made to complete the maintenance swiftly and efficiently.

Thank you for your continued trust in Daktela.

Best regards,

Daktela Team

Dear Customers,

We would like to inform you that on February 29, 2024, between 22:00 and 24:00 CET, we will be performing emergency maintenance on Daktela cloud infrastructure. This is due to the need to upgrade elements of the core network. During this time, there may be a short outages of your services lasting up to 5 minutes. If you have any further questions, please do not hesitate to contact our support team.

Thank you for your understanding and we apologize for any complications.

Daktela team

Dear Customers,

We are writing to inform you that the planned maintenance for our network infrastructure has been canceled.

This decision aims to minimize disruption and maintain operational efficiency. We appreciate your understanding, and if there are future maintenance requirements, we will communicate them in advance.
Thank you for your understanding and we apologize for any complications.

Daktela team

Dear customers.
We would like to inform you that on 11st February 2024, between 20:30 - 24:00 CET, we will perform maintenance on Daktela cloud infrastructure.
We have to perform an urgent core network configuration update to avert stability issues with some of our network devices. You might face a short outages of your services for up to 1 minute.
If you have any further questions, please contact our support team.
We are sorry, but unfortunately it was not possible to report this maintenance earlier.
Thank you, your Daktela team.