Daktela - Emergency maintenance of the engine that handles traffic for webRTC devices and GUI access in the Daktela cloud. – Maintenance details

All systems operational

Emergency maintenance of the engine that handles traffic for webRTC devices and GUI access in the Daktela cloud.

Completed
Scheduled for 21. 11. 2023 at 19:30 – 21:00UTC

Affects

Daktela cloud solution

Under maintenance from 7:30 PM to 9:00 PM

Daktela Cloud-Hosted Solution

Under maintenance from 7:30 PM to 9:00 PM

3rd parties services (integrations)

Under maintenance from 7:30 PM to 9:00 PM

Other 3rd party services

Under maintenance from 7:30 PM to 9:00 PM

Updates
  • Completed
    21. 11. 2023 at 21:00UTC
    Completed
    21. 11. 2023 at 21:00UTC

    Maintenance has completed successfully

  • In progress
    21. 11. 2023 at 19:30UTC
    In progress
    21. 11. 2023 at 19:30UTC

    Maintenance is now in progress

  • Planned
    21. 11. 2023 at 19:30UTC
    Planned
    21. 11. 2023 at 19:30UTC

    Dear customers.

    We would like to inform you that on 21 November 2023, between 20:30 - 22:00 CET, we will perform maintenance on the Daktela cloud infrastructure. To avoid stability issues with our webRTC engine and GUI accessibility, we need to perform an urgent software update. You may experience a short interruption of your services for up to 10 minutes. During this maintenance window, calls via webRTC devices may be dropped, and access to the Daktela instance GUI may be interrupted.

    If you are experiencing issues with your webRTC device after the maintenance window has closed. We recommend that you switch your webRTC device off and on.

    If you have any further questions, please don't hesitate to contact our support team.

    Thank you, your Daktela team.