Daktela - Partial outage of services (UK) – Incident details

All systems operational

Partial outage of services (UK)

Resolved
Partial outage
Started over 4 years agoLasted about 2 hours

Affected

Daktela cloud solution

Partial outage from 11:40 AM to 2:00 PM

Daktela Cloud-Hosted Solution

Partial outage from 11:40 AM to 2:00 PM

Updates
  • Resolved
    UTC
    Resolved

    Our partner has now confirmed the issue is resolved. We are working alongside our partner to ensure that plans are put in place to prevent any further outages from occurring.

  • Monitoring
    UTC
    Monitoring

    The carrier has now potentially stabilised the Network with outages minimised for the last 30 minutes.

  • Update
    UTC
    Update

    Senior network engineers at the carrier are still investigating the root cause.

  • Identified
    UTC
    Identified

    Senior infrastructure technicians of Daktela have discovered a problem on the part of our partner. We are in touch with our partner. Our partner already started to solve the issue. The next update we will get in the next 30 minutes.

  • Investigating
    UTC
    Investigating

    We are currently experiencing a partial outage of services. We are investigating the cause.