Daktela - Partial outage of services (UK) – Incident details

All systems operational

Partial outage of services (UK)

Resolved
Partial outage
Started over 4 years agoLasted about 5 hours

Affected

Daktela cloud solution

Partial outage from 8:30 AM to 1:31 PM

Daktela Cloud-Hosted Solution

Partial outage from 8:30 AM to 1:31 PM

Updates
  • Resolved
    UTC
    Resolved

    The problem was solved.

  • Update
    UTC
    Update

    Partner's infrastructure is still under influence of a DDoS attack. We are working on resolving the issue in cooperation with the partner.

  • Identified
    UTC
    Identified

    The issue has been identified as a DDoS attack on our partner's infrastructure. We are working on resolving the issue in cooperation with the partner.

  • Investigating
    UTC
    Investigating

    We are currently experiencing an outage of services in the UK due to issues in our partner's interconnection network. We are investigating the cause, for status update check https://status.daktela.com.