Daktela - Partial outage of voice services – Incident details

All systems operational

Partial outage of voice services

Resolved
Operational
Started over 4 years agoLasted 2 hours 30 minutes

Affected

Voice Services

Operational from 9:20 AM to 11:50 AM

CZ Voice Services

Operational from 9:20 AM to 11:50 AM

Updates
  • Update
    UTC
    Update

    We just resolved the issue!

  • Resolved
    UTC
    Resolved

    The problem was solved.

  • Update
    UTC
    Update

    Monitorujeme stav služeb.

  • Monitoring
    UTC
    Monitoring

    We implemented a fix and currently monitoring the result.

  • Identified
    UTC
    Identified

    We are continuing to work on a fix for this incident.

  • Investigating
    UTC
    Investigating

    We are currently experiencing partial quality degradation at incoming voice calls (less than 5 % packet loss, not all calls are affected). Outbound calls and Daktela v6 solution are not affected. We are investigating the cause.